KAMPALA, Uganda — A man who says he is "destroyed" after working as a content moderator for Facebook has filed a lawsuit accusing the company of human trafficking Africans to work in an exploitative ...

Facebook has long faced criticism over its treatment of thousands of contracted content moderators. A moderator who recently quit reportedly shared a note internally condemning Facebook over these ...

Over half of Americans believe tech companies should take action to restrict extremely violent content on their platforms, ...

The lawsuit alleges that Meta and an outsourcing company used by the social network don't provide enough support and mental health care to content moderators. Queenie Wong was a senior writer for CNET ...

Digital first responders screen nefarious content online, so that we don’t have to. Provided byTeleperformance It’s no secret that digital predators are lurking online in record numbers, exposing ...

Alex Ross is cofounder & COO at Hire Horatio CX. Horatio CX manages the CX & other customer needs for today's fastest-growing brands. Since the digital revolution, content moderation has typically ...

Facebook's contractor Accenture reportedly asked what happened during counseling sessions which were understood by all parties to be confidential.

A content moderator for TikTok is suing the social media platform after she says she developed psychological trauma as a result of her job, which she alleges required her to review videos featuring ...

Facebook content moderators in Ireland met with the country's deputy prime minister Leo Varadkar on Friday, seeking support against unsafe working conditions. This marks the first time that a ...

Facebook content moderators in Europe and the US are calling on the company to put an end to overly restrictive nondisclosure agreements that discourage people from speaking out about working ...

A group of more than 200 Facebook content moderators, as well as some full-time employees,* are demanding the tech company “stop needlessly risking moderators’ lives,” they wrote in an open letter to ...

is a news writer who covers the streaming wars, consumer tech, crypto, social media, and much more. Previously, she was a writer and editor at MUO. Facebook moderators are protesting low wages at ...