VERNON, BC, CANADA, July 18, 2023/EINPresswire.com/ -- Unfortunately, dealing with angry and abusive customers often comes with working in a call center, leading to ...
Dealing with angry customers — whether face-to-face at a resort or through heated emails and social media posts — can be one of the most intimidating parts of hospitality and customer service. Yet, it ...
This teenage girl dealt with several angry customers in the coffee shop she was working at. With a coworker, they staged fake “firings” to teach customers a lesson. Was this a mean prank? Read the ...
To continue reading this content, please enable JavaScript in your browser settings and refresh this page. <span>Having been in the customer service industry for more ...
Japan's SoftBank is testing AI technology that can make the lives of call center workers easier by adding a "softer" tone to angry calls.
"Your service sucks! Can't you do anything right?" shouted Jeff, his voice laced with frustration. He had demanded to have a new water dispenser sent over to replace the one that had malfunctioned, ...