“The website re-launch is a testament to BIDaWIZ's commitment to continually improve its service for customers that need immediate tax and financial advice at a reliable and affordable price,” says ...

The knowledge base solution upgrades to a new version with powerful AI- powered features and enhancements to the product. LONDON, Nov. 2, 2023 /PRNewswire/ -- Document360, one of the leading knowledge ...

Data is knowledge. However, many data channels are morphing into new structures, with some being driven by new approaches to data storage, data management and data retrieval. We still live in a world ...

As is the case with many traditional business processes, AI-driven automation has upended the approach to knowledge management. Companies such as Document360 are innovating in the field of ...

A startup with an intriguing API product has raised a small seed round of £330,000. RainBird is an API platform lets developers build knowledge bases or publish web sites based on those knowledge ...

Knowledge bases are powerful self-service features that improve customer satisfaction, enhance user experience and reduce customer support costs. The knowledge base can also be an SEO goldmine if ...

AI agent fervor has permeated the software development world. But, we’re no longer talking about a singular, all-knowing AI. Rather, emerging agentic workflows rely on multiple specialized agents ...

Customer support startup Zendesk is partnering with knowledge base company MindTouch today to offer a social help solution for customer service agents. Now support agents using Zendesk’s customer ...

In most large organizations, the SEO function sits within the marketing branch – and for good reason. Quality SEO strategies are often focused on increasing awareness traffic or improving the number ...

2020 was for many enterprises a time of survival. The new year offers a chance to set fresh priorities, find innovative ways to drive growth and learn to thrive in uncertain times. Technology is sure ...