Springfield Regional Medical Center is ramping up its online and mobile presence through a program called MyChart, which allows patients of network doctors to manage their medical care online.

A big change came Tuesday for some Johns Hopkins Medicine patients. The change applies to messages sent through MyChart in that certain emailed questions sent to doctors are no longer free. It's ...

Beginning Thursday, it may cost you or your insurance company if you want to message with your Cleveland Clinic doctor via the health system’s electronic portal. The Cleveland-based health system said ...

Overwhelmed by queries, physicians are turning to artificial intelligence to correspond with patients. Many have no clue that the replies are software-generated. By Teddy Rosenbluth Every day, ...

It’s a Wednesday, and I’m sending a question to my doctor through the messaging portal they encourage us to use. I receive a response not too long after — which is fairly surprising, especially with ...

ROCHESTER, N.Y. – Starting next week, the University of Rochester Medical Center may start billing patients who communicate with their healthcare provider electronically. Patients use the MyChart ...

MyChart makes it easy to review details about your medical visits. University of Utah Health patients age 18 and older can use MyChart proxy access to share important information about their health ...

There's a big debate raging online over new medical charges popping up at local hospitals. Patients are being charged for asking questions online. This all started on a Reddit thread that's picked up ...

Healthcare providers have long been the gatekeepers of health information. If a patient wanted answers, he or she often had to place a phone call, leave a message, wait for an appointment, wait for ...

As early as 2022, healthcare systems in the United States started charging for certain MyChart messages. Legal nurse consultant Cambria Nwosu warns that this phenomenon may be on the rise. “MyChart is ...