In short: People unable to leave their house cannot obtain a photo ID because Service NSW requires an in-person visit. Transport for NSW says the requirement is necessary to prevent incidents of ...

Service NSW will make multifactor authentication mandatory for accessing MyServiceNSW accounts by next year. The government services agency will begin enforcing MFA for new MyServiceNSW account ...

Customers planning to visit a Service NSW office can now receive real-time updates on their estimated waiting time via a smartphone, allowing them to choose the most convenient time to call in.

Drivers licences, children’s names and mobile numbers could have been exposed in a major data breach after an update on a government website. In an email sent to 3700 affected customers on Monday and ...