I've got a difficult person in my professional life. No, it's not you. But, for a long time, I was stressed out every time I had to work with this person. I'd feel nervous before our conversations and ...

Both in the office and in our personal lives, it is safe to assume that we will encounter difficult people. The key is to brace ourselves with easy-to-apply strategies so that we remain as calm and ...

This article follows the Direct Message methodology, designed to cut through the noise and reveal the deeper truths behind the stories we live. When I began studying how workplace culture impacts ...

Having to work with frustrating people is simply part of life. You can't escape them. But you also don't have to grin and bear the stress as if you have no choice. While researching for my new book, ...

After two decades of working in leading companies as the head of leadership development and coaching countless leaders, I can tell you unequivocally that leaders tend to struggle the most with ...

No matter where you work or what your role is, at some point, you’re going to encounter a difficult person. Maybe it is a colleague who constantly interrupts, a micromanaging supervisor, a ...

MOBILE, Ala. (WALA) - “Life is just better when you have to interact with fewer complicated individuals.” – 82% of working Americans. Unfortunately for those of us who prefer smooth sailing, this ...

These six books can help ease tensions. By Louisa Kamps Earlier in my career, I worked for a hot-tempered woman who, according to an office rumor, had thrown a shoe at one of my predecessors. Rattled ...

Coaching is the new leadership. If empowerment, ownership and innovation matters to you, consider how these 10 questions can incorporate coaching into your productivity. In The Great Game of Business, ...

Difficult people come in many forms, from constant complainers to those who always seem to create tension. The challenge is handling them without losing your own energy. These approaches help you ...