Lee Davis is a tech analyst who has been covering the document imaging industry for over five years. Currently, Lee is the Associate Director of Software and Scanners at Keypoint Intelligence, where ...

The shift from traditional, on-premise phone-system call centers to cloud-based call centers provides greater flexibility, scalability and cost efficiency. Coud-based call center solutions are quickly ...

Cloud computing is reshaping how industries think, from agriculture to wholesale trade. Few technological advancements have had that same level of impact. Companies of all sizes use these services to ...