New partnership creates seamless adoption of smart end-to-end innovations to help joint customers transform their business for the experience economy In today's complex business market, customer and ...
To scale its impact, InspiriTec required a flexible, cloud-based platform capable of unifying its customer engagement operations, supporting a geographically dispersed workforce and adapting to the ...
Yesterday Genesys Telecommunications Laboratories, an Alcatel-Lucent company, announced that it has acquired a reporting and analytics firm. Informiam is a 45 employee business headquartered in ...
RESTON, Va.--(BUSINESS WIRE)--MAXIMUS (NYSE: MMS), a leading provider of government services worldwide, announced today an agreement with Genesys ® to offer the MAXIMUS Genesys Engagement Platform ...
KALAMAZOO, Mich., June 2, 2021 /PRNewswire/ -- Easy On Hold announced today that its Streaming Queue Music ™ has been endorsed by Genesys, the global contact center solutions innovator. The Genesys ...
Genesys wins the GovConnect Award for its Varanasi Digital Twin platform, enhancing urban governance with cutting-edge ...
New partnership creates seamless adoption of smart end-to-end innovations to help joint customers transform their business for the experience economy SAN FRANCISCO, Jan. 12, 2023 /PRNewswire/ -- ...
RESTON, Va.--(BUSINESS WIRE)-- MAXIMUS (NYSE: MMS), a leading provider of government services worldwide, announced today an agreement with Genesys® to offer the MAXIMUS Genesys Engagement Platform ...