The Better Business Bureau says this is always a busy time of year due to a spike in complaints, many tied to unclear return ...

The National Retail Federation says about 17 percent of the $1 trillion that will be spent on holiday shopping will be ...

Better Business Bureau president and CEO Randy Hutchinson gives consumers tips on how to avoid scams and protect assets.

Scoring a great deal this holiday season is exciting. Unfortunately, con artists are using that same feeling of excitement to ...

When you rent a car, expect the question: "How do you want to insure it?" You can buy the rental company's insurance or use ...

The Better Business Bureau has provided tips on merchandise refunds and exchanges this holiday season, including ...

While many people unwrapped gifts from their loved ones this year, some might be looking to do some exchanges in the near ...

Shoppers are heading back to Cherryvale Mall to return gifts following the Christmas holiday, with many reporting smooth ...

A Kansas family is out nearly $1,000 after being scammed while trying to purchase a Christmas swingset online, according to a ...

On the latest edition of Kentucky Newsmakers, WKYT’s Bill Bryant talks with Kentucky Tourism Commissioner Mike Mangeot.

The Federal Trade Commission offering advice on what to do if you do make returns this holiday season. They said to check ...