The real opportunity of AI is not in automating every task, but in using it to make sense of the data you already have.

At the end of the day, the customer experience is about how well a product works. Engineers shape those impressions daily.

AI initiatives don’t stall because models aren’t good enough, but because data architecture lags the requirements of agentic systems.

Zapier reports that integrating humans into AI workflows (HITL) ensures oversight, addresses ambiguity, and enhances decision ...

AI systems can route messages, update records, make decisions, and trigger entire workflows across multiple apps.

Workbooks is pushing its CRM deeper into the AI era, positioning automation as a way to remove friction from everyday selling ...

Chime CRM is designed specifically for the real estate industry, providing a robust set of tools for managing leads, automating marketing tasks, and enhancing client communication. It integrates ...

In the investment timeline, two-thirds of mid-tier firms expect to spend on technology in the next six months, a near-identical pace to their larger ...

AI-powered fintech startup, Prodigal, automates loan servicing and debt collection conversations across voice, SMS, and email ...

Oversharing is the primary breach risk and visibility-first, privacy-by-design controls are essential for regulatory ...

IBM researchers have released an open source AI agent called CUGA that aspires to automate complex enterprise workflows and ...

India’s DPDP Act 2023 introduces strict consent, data retention and breach rules, forcing marketers to rethink how they ...