The National Retail Federation says about 17 percent of the $1 trillion that will be spent on holiday shopping will be ...

The Better Business Bureau says this is always a busy time of year due to a spike in complaints, many tied to unclear return ...

Shoppers are heading back to Cherryvale Mall to return gifts following the Christmas holiday, with many reporting smooth ...

While many people unwrapped gifts from their loved ones this year, some might be looking to do some exchanges in the near ...

DAVENPORT, Iowa (KWQC) - The day after Christmas is a day spent by many making returns and exchanges. But if you plan on swapping out any gifts, the Better Business Bureau (BBB) has some tips to make ...

This Friday, busy shoppers will fill local stores for returns and bargains, navigating tighter return policies while searching for deals on everything from clothes to holiday décor.

The Better Business Bureau wants you to keep a close eye on your credit card statement this time of year. Donation scams are ...

According to the BBB, many retailers adjust their return policies during the holidays, shortening return windows or requiring ...

The gifting season is upon us and families should stay vigilant this year when it comes to returns or exchanges.

The Better Business Bureau's A-F rating system seems reliable, but there's more to the story than meets the eye.

Better Business Bureau president and CEO Randy Hutchinson gives consumers tips on how to avoid scams and protect assets.

Repairing an appliance can be cheaper. But often it can be complicated and have escalating unexpected costs based on the ...