With the penny going away, what should you do with the ones in your coin jar? Ex-Defense chief Panetta says he doesn’t ‘think there’s any question’ second strike was war crime 'National Lampoon' star ...

Whether Konnor Griffin should be the Pittsburgh Pirates' shortstop on opening day next year depends on who you ask. Some talent evaluators believe Griffin, who will still be 19 when next season begins ...

Target launched a new internal training program aimed at helping new hires enhance the in-store customer experience. The internal team member training program, called "10-4," was shared with Target's ...

LOUISVILLE, Ky. (WDRB) -- Firefighters in Bullitt County spent the week training for difficult emergencies like collapsed buildings and trench rescues. Despite periods of heavy rain earlier this week, ...

Claudio Abilio had hoped to move on after ending a relationship she described as toxic and emotionally abusive. But continued interactions — for various reasons — became fraught with tension and drama ...

Zscaler issued a response to recent controversy regarding data used for its AI model training. CEO Jay Chaudhry made references this week to “trillions” of Zscaler’s transaction-level logs being used ...

Dealing with difficult customers is an inevitable part of working in customer service. While these interactions can be stressful, they also present a powerful opportunity to showcase your ...

Back in the day when I used to run triathlons, I discovered something powerful that helped me get through in the face of physical challenge. It wasn’t just my training but the encouragement from the ...

Transform difficult customer interactions into opportunities that build lasting loyalty and trust. Practice staying calm and using a steady tone to prevent a tense situation from becoming worse. Offer ...

OXNARD, Calif. — At 11:04 a.m. Pacific Time and beneath an uncharacteristically cloudy Southern California sky, Dallas Cowboys owner Jerry Jones gradually ambled down a corridor toward his annual ...

DEAR ABBY: The grocery store a mile from our house has recently gone through a major expansion and upgrade. I have shopped there my entire life. The store has two points of ingress and egress. I have ...