What is customer support? Customer support is the practice of assisting customers with inquiries, issues or concerns regarding a product or service by providing guidance, solutions and a positive …

Apr 21, 2025 · Customer support falls under the customer service umbrella but prioritizes customers who have trouble or require assistance with a product or service they purchased. Customer support …

Jun 13, 2023 · In this article, we’ll dive into what customer service is and what best practices can ensure that it’s up to par.

Customer support refers to the people and interactions that help customers who use a business’s service or product. Help can include answering a question, providing training or installation, and of …

Dec 4, 2025 · Customer support is the function of helping customers solve problems, use products, and get the most value from a service. Simply put, it’s the team (or process) dedicated to assisting …

Nov 20, 2024 · In this post, I’ll break down everything you need to know about customer support, why it is vital for your business, and how to develop a killer customer support strategy to meet your …

Sep 24, 2025 · Learn what modern customer support is, why it's important, and how it's changed, plus discover 8 tips for delivering great customer support.

Customer support is a business activity centered around connecting with customers and managing their concerns and queries regarding a particular product or service. It highlights effective communication …

Mar 1, 2025 · Customer support is the team of people who provide help when customers have trouble with a company’s products or services. It’s ultimately about making sure customers are successful in …

At its most basic, customer support describes the services, tools, actions, or strategies designed to help customers resolve any issue with a specific product or service. Customer support may include …