What is customer support? Customer support is the practice of assisting customers with inquiries, issues or concerns regarding a product or service by providing guidance, solutions and a …

Apr 21, 2025 · Customer support falls under the customer service umbrella but prioritizes customers who have trouble or require assistance with a product or service they purchased. …

Jun 13, 2023 · In this article, we’ll dive into what customer service is and what best practices can ensure that it’s up to par.

Dec 4, 2025 · Customer support is the function of helping customers solve problems, use products, and get the most value from a service. Simply put, it’s the team (or process) …

Customer support refers to the people and interactions that help customers who use a business’s service or product. Help can include answering a question, providing training or installation, …

Mar 1, 2025 · Customer support is the team of people who provide help when customers have trouble with a company’s products or services. It’s ultimately about making sure customers are …

Sep 24, 2025 · Learn what modern customer support is, why it's important, and how it's changed, plus discover 8 tips for delivering great customer support.